File a Claim
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Note that your claim cannot be submitted until all steps below are completed.Before hitting SUBMIT CLAIM, please click on each EDIT button below to provide the information requested.
Insureds:Who will receive the claim?
Trip Details:Logistics, dates, destination, etc.
Loss Type Details:Information about your loss
Required Documents:Upload required documents
Filing a claim
Your claim cannot be saved unless it is complete, so please collect the items below before we begin. Filing your claim should take a few minutes.
Insureds:Who does the claim involve?
Trip Details:Dates and destinations
Required DocumentsInformation about your loss
Please provide us with the details about your insureds.
Please enter only number and no symbols.
Please add the names of additional insured.
Give us the details regarding your trip.
Tell us what happened
Let us know what went wrong so we can help you file a claim.For multiple categories you must file separate claims.
Reminder to cancel travel plansAll travel arrangements must be cancelled with your travel agent or supplier. Filing a cancellation claim with us does not cancel the arrangements with your travel agent or supplier.
Duplicate Claim Warning
Duplicate Claim Message
You can see the status of your claim by going to claims.travelguard.com/status or submit additional documentation for your claim via email at firstname.lastname@example.org
In the event of a duplicate claim your assigned claims examiner will be prompted to close any duplicate claims for the same loss.
Would you like to continue to with filing this claim?
Why was your trip interrupted or delayed?
Explain the illness
Explain the injury
Details of death
Details of pregnancy complication
Details of work
Details of weather
Details of military
Describe the destination
Details of court
Details of airline/cruise line problems (not weather related)
Tell us about your expenses.
Please provide the details regarding your claimed expenses.
Enter the amount you expect to receive from anyone other than Travel Guard. If none, please enter 0.
This would include credits or refunds from airlines, cruise lines, or travel providers. This does not include your insurance.
Tell us about your possessions
Please enter time in the form of HH:MM AM/PM.
Please select Yes for at least one of the above questions.
Tell Us About Your Expenses
What out of pocket expenses are you claiming due to the baggage delay?
What out of pocket expenses are you claiming for your lost, stolen or damaged items?
Tell us about your medical treatment
What out of pocket medical expenses are you claiming?
Tell us about your other applicable insurance
* Please list any health or additional travel insurance you may have
Tell us about the incident